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ARCANA

INNOVATIONS

Not by hype, but by heart.

THE ARCANA ARCHIVE | Privacy Policy

Quick Summary

Your privacy is a core value, not a checkbox.

  • Minimal Data: We only collect what we need to keep you flying.

  • No Selling: We never sell your personal data to third-party "hype" machines.

  • Total Control: You can request to see or delete your data at any time.

1. Data Clearance: What We Collect

To provide you with the best experience on the Arcana Innovations platform, we collect certain information:

  • Personal Identity: When you Book a Service or "Radio In," we collect your name, email, and phone number.

  • Technical Log: Like a flight recorder, our site (powered by Wix) automatically collects your IP address and browser type to improve site performance.

  • Cookies: We use small data files to remember your preferences and keep The Flight Deck running smoothly.

2. The Flight Log: How We Use Your Info

We use your data strictly for operational and community purposes:

  • Service Delivery: To manage your bookings and provide updates on your flight status.

  • Communication: To send you The Arcana Logbook updates if you have opted-in.

  • Security: To protect our community from unauthorized access or fraudulent activity.

3. Radio Silence: Your Privacy Rights

You are the pilot of your own data. You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to update any inaccurate information.

  • Deletion: Request that we "scrub the log" and delete your personal data entirely.

4. Ground Control: Third-Party Security

We partner with trusted platforms to keep our operations running. These partners have their own privacy standards:

  • Wix: Our site host, which manages the underlying data infrastructure.

  • Payment Processors: When you pay for a service, your financial data is handled securely by encrypted third-party providers; we never store your credit card numbers.

5. Keeping the Log: Data Retention

We only keep your information as long as it is necessary for the purposes outlined in this policy or as required by law in South Carolina. When it is no longer needed, we securely delete or anonymize it.

6. Direct Line: Contact Us

If you have questions about this policy or want to exercise your rights, contact our team in Rock Hill, SC:

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